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Southlands Medical Group

OPENING TIMES:

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm
Saturday/Sunday - CLOSED

Meet Our Practice Team


Practice Manager Mrs Tracy Devonport
Office Manager Mrs Dorothy Clark
Secretary Ms Catherine Young
Senior Receptionist/Admin Mrs Claire Baines
Receptionist Mrs Bev Hall
Receptionist

Mrs Lisa Summers

Receptionist

Miss Lorna Tumilty

Receptionist/Healthcare Assistant Ms Wendy Telfer
Receptionist/Healthcare Assistant

Mrs Debra Richardso

 

The Practice Manager is responsible for the organisation of the practice. If you have any suggestions or complaints please ask to speak to her.

The practice team have an important job and endeavour to deal with your queries, appointments, repeat prescriptions etc. as efficiently as possible. They have enquiries and calls coming from every direction, so please be patient. On occasions the receptionists may need to ask you a few details. They have been trained to make these enquiries in order that we can help you in the most appropriate way.

 

We are very busy and always try to serve with a smile. Sometimes the staff ask you questions, which seem silly or even annoying, but please be patient with them since these questions have a reason behind them.

 

There are receptionists available either face to face or over the telephone from 8.0 am until 6.0 pm Monday to Friday.

 

Practice staff are bound by the same confidentiality rules as Doctors.

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