Southlands Medical Group

11 June 2015

Coronavirus Outbreak

IF YOU HAVE A GENUINE HEALTH NEED PLEASE CALL US, WE ARE OPEN AS USUAL BUT DUE TO THE CORONAVIRUS ALL APPOINTMENTS HAVE BEEN CONVERTED TO TELEPHONE OR VIDEO APPOINTMENTS.  ONLY PATIENTS THAT HAVE BEEN REQUESTED TO ATTEND THE SURGERY BY ONE OF OUR CLINICIANS SHOULD COME TO THE PRACTICE FOR A FACE-TO-FACE APPOINTMENT.  YOU WILL BE INSTRUCTED HOW TO ENTER THE BUILDING.  WE ASK YOU TELEPHONE THE SURGERY ONCE YOU HAVE ARRIVED AND YOU WILL BE ADVISED TO WAIT AT THE SIDE DOOR UNTIL THE CLINICIAN YOU WILL BE SEEING WILL COME TO GET YOU, THE CLINICIAN WILL BE WEARING FULL PROTECTIVE EQUIPMENT, DON'T BE ALARMED.  THIS MEASURE IS IN PLACE TO KEEP YOU THE PATIENT AND THE STAFF MEMBER SAFE.  THANK YOU FOR YOUR PATIENCE DURING THIS TIME.

If you are worried about Coronavirus, then please use the NHS111 online service for advice and help - https://111.nhs.uk/service/COVID-19/.  Unfortunately we are unable to answer calls for 111.

CORONAVIRUS AND REQUESTS FOR DOCTOR'S NOTES (MED3s)

PLEASE CLICK ON THE ABOVE LINK FOR MORE INFORMATION

DO NOT ATTEND THE SURGERY UNLESS REQUESTED TO DO SO BY ONE OF OUR CLINICIANS! ONLINE APPOINTMENT BOOKING HAS BEEN TEMPORARILY SUSPENDED.  REGISTER FOR PATIENT ACCESS TO REQUEST YOUR REPEAT MEDICATION AND NOMINATE A PHARMACY TO HAVE YOUR PRESCRIPTION SENT DIRECTLY TO THEM.  SOME PHARMACIES WILL ALSO ARRANGE TO DELIVER FOR VULNERABLE PATIENTS.