Southlands Medical Group

The Health Centre

Black Road

Ryhope

SR2 0RY

Tel: 0191 521 0210

Fax: 0191 521 4235

CQC Inspection: The Practice was inspected by CQC on 1st April 2015 and they found us to be outstanding for providing caring services. Please click the link above to see the full report.

Patient Survey Report - May 2018

The practice carried out an improvement survey in May, the report can be viewed in our documents of this website. Thank you to all patients that participated.

GDPR – General Data Protection Regulation

Data Protection Legislation is Changing form 25th May 2018, the current UK Data Protection Act 1998 is being replaced by the EU General Data Protection Regulation (GDPR) and Data Protection Act 2018. This practice fully complies with this new legislation. More information can be found in the link on the left side of this webpage.

Our new text messaging reminder service is working well. We will text you the day before any booked appointment to remind you and go give you the opportunity to cancel your appointment if you no longer need it. Please contact the surgery to check that we have your up-to-date mobile telephone number and if you have an I-phone or smartphone please download the MJOG app.

The Accessible Information Standard aims to make sure that people who have a disability, impairment or sensory loss are given information they can easily read and understand. Please let us know if you have any communication support needs. See the Improved Communication tab on the left of this page.

Armed Forces: Have you or any of your family members ever served in the armed forces? Please let us know so that we can update your medical records.

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Online Services:

Did you know that you can register for online access and:

Book, view and cancel you own appointments
Order your repeat prescriptions
View parts of your health records

You do have to register for these services, please telephone the surgery or ask at reception.

BEAT THE QUEUE! GO ONLINE REGISTER FOR PATIENT ACCESS

If you have any suggestions on how we can improve this site, please contact us at the surgery.

On-line services:

Southlands Medical Group

11 June 2015

The Accessible Information Standard aims to make sure that people who have a disability, impairment or sensory loss are given information they can easily read and understand. Please let us know if you have any communication support needs. See the Improved Communication tab on the left of this page.

Armed Forces: Have you or any of your family members ever served in the armed forces? Please let us know so that we can update your medical records.