April Friends & Family report

Posted by: tracyhutchinson - Posted on:

In April we received 703 responses to our Friends and Family questionnaires, 98% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 1% didn’t know

What was Good: Online consultations and being able to order medication online.
What was not so Good: Waiting times. We are continuing to work on improving this. If there is a long wait we will keep you updated of the expected wait time.