News

Good news, our computer system has been restored, it is going very slow and we do have quite a backlog so please bear with us until we get back up to speed. Thanks for your patience

We are aware of a global IT issue which is affecting some primary care services in our region. It may be necessary for GP practices to rearrange appointments as they manage this issue. If you have an appointment booked you should attend as planned unless you are advised otherwise. Work is ongoing to resolve the issue as quickly as possible. Those who need urgent medical…

The practice clinical system has been affected by the global computer outage. Please do not phone or attend for routine issues. The practice is open to see emergencies only. We are reassessing on an hourly basis and will keep updating, thank you for your patience. Southlands team

In June we received 589 responses to our Friends and Family questionnaires, 98% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 1% didn’t knowPLEASE CONTINUE TO HELP US IMPROVE BY PROVIDING YOUR FEEDBACK. What was Good: Patients are happy that they don’t have to…

In May we received 656 responses to our Friends and Family questionnaires, 98% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 1% didn’t know What was Good: Patients are happy that they don’t have to wait too long to get an appointment and that…

The practice will close at 6pm on Friday 24th May and re-open at 8am on Tuesday 28th May. We are closed for May Bank Holiday on Monday 27th May