February Friends & Family results
In February we received 594 responses to our Friends and Family questionnaires, 99% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 0% didn’t knowWhat was Good: Appointment availability and how friendly our staff are.What was not so Good: Waiting times. All clinicians aim to…
Building Renovations
Great news the surgery has finally been given the go ahead to be expanded (its been in the planning for 3 years) and we will benefit from 8 additonal consultation rooms. We will be renovating the empty areas within the health centre. This will futureproof the surgery for years to come and is very much a positive for the people of Ryhope.The work will start…
January 26 – Friends & Family results
In January we received 638 responses to our Friends and Family questionnaires, 99% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 0% didn’t know. What was Good: Appointment availability.What was not so Good: Again patients being kept waiting to see the clinician, we’re trying…
December Friends & Family Results
In December we received 548 responses to our Friends and Family questionnaires, 99% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 0% didn’t knowPLEASE CONTINUE TO HELP US IMPROVE BY PROVIDING YOUR FEEDBACK. What was Good: You can book a routine appointment within a…
Seasonal Flu
The flu season has arrived unusually early this year and Doctors are increasingly concerned about rising flu cases due to a new, stronger strain of the virus. Hospitals are already seeing more patients with flu. Advice is to get your flu vaccination! Who is eligible: Pregnant women All children aged 2 or 3 years on 31 August 2025 (this is a nasal spray) Everyone aged…