September’s Friends & Family results
In September we received 631 responses to our Friends and Family questionnaires, 98% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 1% didn’t knowPLEASE CONTINUE TO HELP US IMPROVE BY PROVIDING YOUR FEEDBACK. What was Good: “I don’t need to wait too long for…
Macmillan Coffee Morning
A huge thank you to our patient forum members who held their annual Macmillan coffee morning at the surgery this morning. They have managed to raise a staggering £477.67 in support of Macmillan cancer support, thank you to each and every one of them and to all of the people that donated. Thank you all so much
Students – Welcome to Sunderland!
We welcome students from all over the world. We hope that you always feel at home here in the Northeast. Discover everything you need to know about what it’s like as a student in Sunderland. We’re proud of what our city and university have to offer in the way of student life. You’re joining a friendly and diverse community. We will support you all the…
August Friends & Family test results
In August we received 647 responses to our Friends and Family questionnaires, 98% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 1% didn’t knowWhat was Good: Appointment waiting times are reasonable. Urgent requests are triaged and seen same day if felt necessary. Practice staff…
August Bank Holiday Opening Times
The practice will be closed on Monday August 26th and will re-open at 8am on Tuesday 27th August. Should you need any assistance during this time please call 111, or 999 in medical emergency
Computer outage update
Good news, our computer system has been restored, it is going very slow and we do have quite a backlog so please bear with us until we get back up to speed. Thanks for your patience