April Friends & Family report
In April we received 703 responses to our Friends and Family questionnaires, 98% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 1% didn’t know What was Good: Online consultations and being able to order medication online.What was not so Good: Waiting times. We are…
March Friends & Family results
In March we received 687 responses to our Friends and Family questionnaires, 98% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 1% didn’t know What was Good: The variety of ways to contact the surgery. Friendly, helpful staff.What was not so Good: Being kept…
Breast screening – know the facts
Did you know that breast screening is the best way to detect breast cancers early, when they are more easily treatable and before any signs or symptoms appear. So even if you feel fit and healthy, it’s really important that you still attend when invited. Having a mammogram is nothing to worry about. It’s quick and easy and only takes 10 minutes and the friendly…
January Friends & Family results
In January we received 659 responses to our Friends and Family questionnaires, 98% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 1% didn’t know What was Good: Getting an appointment when you need it and not having to wait too long. Friendly, helpful staff.What…
December Friends & Family report
In December we received 648 responses to our Friends and Family questionnaires, 98% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 1% didn’t know What was Good: Not having to wait too long for an appointment. How helpful and courteous practice staff are.What was…
November Friends & Family results
In November we received 752 responses to our Friends and Family questionnaires, 98% of the patients that responded rated their experience of our service as Very good or Good. 1% however felt their experience was Neither Good nor Poor or Poor and 1% didn’t know What was Good: The waiting times for an appointment, same day if urgent. Call back on the telephones, the option…